Delivery

OOHVIBES aims to provide you with premium service, having recently revised our transport options for the quickest, most efficient delivery possible. We guarantee that all orders, big and small, receive the same standard of excellent logistics.

We aim to ship all orders placed before 1 PM (GMT+1) on the same day, though we ask for your understanding that during peak periods, orders might take slightly longer to process.

Parcels will be shipped with UPS. When an order is placed, you’ll receive an email with a track and trace code, allowing you to locate your package during transit. Please note that other transit times may apply to large pallet shipment – with the transport times and information communicated by our sales team.

Please see below for the regular UPS transit times, but please note that these are only an indication and not guaranteed. Do not hesitate to contact us for further info on our logistics, service, and costs.

We provide free shipping on all orders over €20.00.SHIPPING COSTS

Shipments to countries outside the European Union:

  • May be subject to import charges, which are the sole responsibility of the receiver.
  • Erotica Adult supplies ships your package DDU, “duties and taxes unpaid”, and does not collect the VAT, duties, and/or taxes. We cannot predict what your particular charges may be if any.
  • If your order does require these additional charges, they must be paid in order for your package to clear customs.
  • OOHVIBES has no influence over this process or these possible charges.

Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from OOHVIBES, you’re considered the importer of record and must comply with all laws and regulations of the country in which you’re receiving the goods.

LEAD TIMES

While we are happy to work with you to get your shipment out by a certain date, our lead times are not guaranteed. Once an order is confirmed, in-stock items usually ship within 48 hours. If timing is critical, please submit your order as early as possible.